Our Services
At Verdant, we offer a focused suite of services designed to empower B2B SaaS companies at every stage of their customer experience journey. Whether you're just starting out and need to build foundational Professional Services and Customer Success functions from scratch, require expert guidance to get your existing operations back on track and performing optimally, or simply wish to engage in an initial, complimentary assessment to explore potential partnership, our tailored approach helps cultivate flourishing customer experiences, streamline operations, and drive sustainable revenue growth.
Initial Introductory Assessment
Complimentary
Starting a new partnership begins with understanding your unique landscape. Our Initial Introductory Assessment is a complimentary, no-obligation session designed for us to get to know you, your current challenges, and your aspirations for your Professional Services (PS) and Customer Success (CS) functions. This conversation enables us to grasp your specific needs, assess where you are today, and determine how Verdant CX Consulting can best support your journey toward cultivating exceptional customer experiences and driving sustainable growth. It's the perfect first step to explore a potential collaboration.
Foundational Implementation
Price on Request
For SaaS companies and startups just beginning their journey in customer retention, our Foundational Implementation service is your strategic blueprint. This offering is specifically crafted for organizations that are yet to build out dedicated Professional Services or Customer Success teams and offerings. We'll work closely with you to establish robust frameworks from the ground up, including defining roles, designing efficient processes, developing essential playbooks, and implementing foundational strategies that ensure seamless customer onboarding, proactive engagement, and long-term customer loyalty from day one.
Back on Track
Price on Request
Is your existing Customer Success or Professional Services function struggling with inefficiencies, high churn, or operational hurdles? Our Back on Track service is designed to diagnose and revitalize your current offerings. We'll conduct a thorough review of your existing processes, team structures, and customer engagement strategies to identify pain points and areas for improvement. Our focus is on optimizing your operations, streamlining workflows, and implementing best practices to restore efficiency, improve customer satisfaction, and get your PS and CS teams back to a level of peak operational health and effectiveness, ultimately driving better retention and revenue.
Contact us
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