Who we are

I'm Andrew Johnson, founder of Verdant CX Consulting. With 25 years of experience in delivering technical solutions and a proven track record in Professional Services and Customer Success leadership, I help B2B SaaS companies overcome their biggest customer retention and operational challenges.

At Verdant CX Consulting, we specialize in transforming how SaaS companies interact with and retain their customers. We focus on optimizing your Professional Services and Customer Success functions, building robust strategies, and implementing efficient processes that lead to stronger customer retention and sustainable revenue growth.

From strategic assessments and roadmap development to creating comprehensive Customer Success playbooks and offering fractional leadership, my approach is always hands-on and tailored to your unique needs. Let's work together to unlock your full customer experience potential and ensure your business truly flourishes.

Verdant CX Consulting on LinkedIn
Growing your customer experience team can sometimes feel like walking into a misty forest. It's best to have a guide who's taken the path before and can show you the best way through.

Contact us

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